Legal

Cookie Policy

Draft

Last updated: DRAFT — pending lawyer review

This policy explains the cookies and similar storage technologies used on this website. This is a draft pending lawyer review.

A cookie is a small piece of data that a website stores on your device to remember things between visits or pages — for example, that you're logged in, or what's in your basket.

Similar technologies (local storage, session storage) work the same way and are covered by this policy where relevant.

We use essential website functionality and, if you accept optional cookies, the Google Ads tag to measure advertising performance.

The Google Ads tag helps us understand whether ads lead to useful actions such as phone clicks, appointment-request starts, submitted appointment requests, and directions clicks.

Advertising cookies are off by default. If you accept optional cookies, Google may store or access advertising identifiers to measure conversions from Google Ads.

We do not send names, phone numbers, symptoms, messages, service selections, doctor choices, or other medical details to Google.

You can reject optional cookies and continue using the website normally.

When you submit the booking form, your inputs are sent directly to our server. We don't store any of those inputs in your browser beyond the active page session — closing the tab clears any in-memory form data.

We also store your cookie choice in your browser so the banner does not appear on every page.

You can clear cookies from your browser at any time via browser settings. Most browsers also let you block cookies entirely or only allow first-party cookies.

Blocking cookies entirely doesn't affect our site (because we don't use any non-essential cookies), but it may break other websites you visit.

We'll update this page whenever we add a new cookie or change how an existing one is used. The 'last updated' date at the top of the page reflects the most recent change.

Questions about this policy?

Email info@ghms.org.uk or use our contact page — we’ll get back to you as soon as possible.

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